Key holder responsibilities12/6/2023 ![]() Key holders who work in the food service or retail industries may stand for long hours with minimal breaks, which requires physical stamina. For example, you may need physical strength to move a large object, such as large windows or doors. May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries. A key holder may require physical strength and stamina to fulfil different daily responsibilities.May perform the same duties as workers supervised.Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness.Hire and train or arrange for the training of new sales staff and monitor and report on performance.Prepare reports regarding sales volumes, merchandising and personnel matters.Maintain specified inventory and order merchandise.Resolve issues that may arise, including customer requests, complaints and supply shortages.Authorize payments and the return of merchandise.Assign sales workers to duties and prepare work schedules.Supervise and coordinate sales staff and cashiers.They are employed by stores and other retail businesses, wholesale businesses that sell on a retail basis to the public, rental service establishments and businesses involved in door-to-door soliciting and telemarketing. Responsibilities Ability to sell product and provide exceptional level of customer service with every customer interaction. ![]() Retail sales supervisors supervise and coordinate the activities of workers in the following unit groups: Retail salespersons and visual merchandisers (64.100), Cashiers (65.100), Store shelf stockers, clerks and order fillers (65.102) and Other sales related occupations (65.109). This work description is applicable to all Retail sales supervisors (NOC 62010). Ensure that excellent store standards are kept whilst adhering to Company policies and procedures.Find out what work is like for a key holder - retail store in Canada. What Is the Job Description of a Key Holder As a key holder, you are responsible for opening and closing a store, but usually have additional responsibilities. We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant with key holding experience to join our very successful Card Factory family to help fulfil this.Īs a key holder you will assist the Store Management team with managing the store on a daily basis, coaching and developing the team to ensure high standards of customer service are maintained. What’s more, Card Factory is ambitious, passionate and forward thinking with a management style that is open and honest, encouraging people to contribute to the business at every level. We also understand work – life balance and the need to have flexible hours.Īs well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. Growing all the time, we’re in a position to provide local people with local jobs and deliver quality products at affordable prices in the heart of towns and cities. The median salary for key holders is 31,368 per year, according to Glassdoor. IGPF also recognises that provision must be made for staff leave, illness and operational reasons so that access is always possible 24 hours a day, 365 days a year. In the United States, the expected salary range for key holders is 21,000 to 45,000 per year. (see page 3) which registers them as a key holder and also highlights their responsibilities within this function. That’s why we can offer job security and great career progression. Key holders are retail employees responsible for opening or closing stores, managing inventory, handling customer complaints, and ensuring smooth store operations. ![]() The Key Holder leads a team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines being. They utilize applied learning to evolve as a business leader and improve store results. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving. Key Holders should be assertive, analytical, and trustworthy as a leader of a multi-million dollar business. Welcome to Card Factory - and your opportunity to be part of our exciting future.
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